People Matter

So I spent the past 2 days sitting on my couch. Literally 2 days all day sitting there. My beloved offspring with their inability to contain coughs and sneezes left me with some mucus spewing demon up my nose. The question has to be asked, how come a 5 and 7 year old can be choc full o mucus and still run around like hyperactive squirrels and I get a wiff of this and it puts me on my rear end watching endless re-runs of CSI for 2 days? Weird.

Reluctantly I decided to come back to work today, mucus demon still hanging on. For some reason if you come back to work after one day out no one believes you were really sick, if you come back after 3 days out people think you were milking it so I opted to make my return today.

Now being the good (ex) Brit that I am I like to go to one of our awesome coffee "facilities" (that makes it sound more """corporate""") here at JCP and get a large tea in the mornings. That would be the hot kind with milk and sugar(splenda) and not the iced crap. I generally walk over there with one of my team depending on who's around and say good morning to the same friendly lady at the checkout.

Bear in mind there are 5000+ people working in this building.

So I get to her, tea in hand this morning and she says, "I hear you've been under the weather for a couple of days, good to see you."

Thats impressive and totally cheered me up.

Now she could be...

A) A stalker...No just seems like a nice old lady
B) "into" me...Did I mention the "old" part?
C) Doing her best to provide the best service she can even if it's at a cashier's post in a coffee shop.

I'm going to go for C. The world is about people. Business is about people. Relationships are about people. Being nice to people motivates people.

Genius I know but you'd be amazed how many people I encounter daily who "oversee" (intimidate) people and often drive German luxury cars and live in gated communities who still don't have a clue what it's all about!

People matter.